FAQs
- support ∙
- home charging ∙
- EO mini pro ∙
- FAQs
What app do I need to use for the EO Mini Pro?
The EO Mini Pro uses the ‘EV JuiceNet’ app.
What charger does this app work for?
1. This app is used for the EO Mini Pro
2. To establish if you have an EO Mini Pro, please check your serial number on the right-hand side of the charger. This will start with ‘EMP’ followed by 5 numbers.
How can I download the 'EV JuiceNet' app?
The app can be downloaded through your device's app store.
What is the app's main feature?
The main feature of the app is allowing the user to set a scheduled charge and download the charging history.
How can I reboot my EO Mini Pro?
1. Located the isolator switch or dedication breaker. If you are unsure where this is located please contact your installer.
2. Move to the ‘Off’ position and leave for 1-2 minutes.
3. Switch back on and leave for 5-10 minutes to allow the unit to fully boot up.
How do I set the state of charge with the 'EV JuiceNet' app?
Any questions with how the app works should be directed to EnelX who are the makers of the app.
Can I lock the EO Mini Pro manually from the 'EV JuiceNet' app?
Any questions with how the app works should be directed to EnelX who are the makers of the app.
Does the EO Mini Pro need an earth rod?
For any questions regarding the installation of your charger, please speak directly with your installer or EO sales person.
Can I lock the EO Mini Pro when not charging so that my charging cable can be left hung up?
Any questions with how the app works should be directed to EnelX who are the makers of the app.
Can you select the charge rate manually from the app?
Any questions with how the app works should be directed to EnelX who are the makers of the app.
Is it possible to use RFID with an EO Mini Pro?
No, the EO Mini Pro cannot be used with an RFID card.